by Max Barry

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Downtime, boooo

by Max Barry
Wed, 12 Oct 2011

We've had two bouts of downtime over the last couple days. The first one lasted about three hours, the second for about forty-five minutes. During this time, the game went down completely. The forums stayed up but refused to let anybody log in, since login details couldn't be authenticated against the game.

The problem seems to lie somewhere in our software (as opposed to a network fault or, as is usually the case, a NOT-QUITE-SO-UNINTERRUPTIBLE power supply unit). We haven't figured out what, exactly, so it's possible that this may happen again before we do. But! Like I always say, every failure is a step along the road to success. So we are succeeding SO HARD right now.